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Handsale Limited - Silver Trees

★★★☆Good

Location and contact details

Brockway, Nailsea, Bristol, BS48 1BZ
01275859556

Welcome To Silver Trees Care Home

Tucked away in the heart of Nailsea, Silver Trees offers residential, nursing and respite care to elderly members of the community. The home has experienced, well-trained management and staff who are friendly and courteous. We know how to provide the highest standards of care, treating residents with dignity and respect.

Surrounded by lovely gardens and mature foliage, Silver Trees has served Nailsea well since the home was purpose built in 2000. Residents can enjoy the homely atmosphere of our communal spaces alongside the privacy and comfort of their own bedrooms. Individual care and the personal touch are important to us and people from all cultural, religious and ethnic backgrounds are welcome. Whether formulating individual care plans, designing the daily menu or arranging activities schedules or deciding upon décor for the home, we always listen to the wishes of all our residents so that we can meet their requirements.

Silver Trees provides a safe and secure environment. Frail and elderly residents are given assistance and support wherever and whenever it is needed. There is wheelchair access throughout the home. We are situated in the centre of Nailsea meaning people living here can take full advantage of all the town’s shops, cafés, parks and other nearby amenities. Our ongoing links with Nailsea’s churches, schools and clubs help make the home special and the local community plays a big role in life at Silver Trees.

Special 2-Week Respite Care Packages Available From £1,150

Registration summary

Managers: Roxanne Girard
Registration Date: 31 October 2011
Last CQC inspection: 7 October 2016
Local Authority: North Somerset
Specialist care categories: Caring for adults over 65 yrs
Number of beds: 62

Care home group

CQC Rating for Handsale Limited - Silver Trees

Where this care home can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 4 November 2016.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Handsale Limited - Silver Trees

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Overnight visitor facilities:
  • Secure access to the building:
  • Transport available at the home:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Recreation room:

Silver Trees residents each occupy a spacious single room with an en suite toilet and wash basin.

Each floor has a dining room and three lounges, and on the first floor there’s an additional quiet area. We have four bathrooms with all the equipment required for those who need help bathing, plus a shower room for residents who can wash unassisted.

When the weather is good or when a breath of fresh air is desired, our residents can enjoy the secure patios and gardens at their leisure.

Picture relating to Residential - Shared Spaces

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

At Silver Trees, providing individual care is one of our core values. 

The personal requirements, preferences and wishes of our residents guide us in everything we do, and because of this Silver Trees has a truly homely and comfortable atmosphere.

From rising in the morning to retiring at night, residents make their own choices throughout the day. 

Picture relating to General

Residential - Your Room

  • Smoking allowed:
  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Shared rooms available for couples:

Purpose-Built Accommodation

The home has two floors, and on the first floor are 31 bedrooms for those requiring residential care. They are supported by our fully-trained care team. 

On the ground floor we have 31 further rooms for people who need nursing care and qualified nurses are in the building for these residents 24 hours a day, alongside our carers and other staff. 

We also take bookings for respite care, looking after elderly people for short periods as and when required.

Picture relating to Residential - Your Room

Transport

At The Heart of the Community

Residents who are mobile enough can easily go out shopping, visit friends and family, or continue taking part in the same clubs and societies they were members of prior to moving here. 

Those in wheelchairs or with other mobility issues can visit local amenities accompanied by staff and, or friends and family.

Picture relating to Transport

Residential - health and lifestyle

  • Internet access:
  • On-site hairdressing:
  • A place of worship or visiting clergy:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:
  • Daily activities and entertainment:

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