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Westlands

★★★☆Good

Location and contact details

West Hill Road, Woking, GU22 7UL
01483761067

Location

Westlands is a Residential Care Home that is situated in a residential area within half a mile of Woking town centre.

Facilities

Westlands is a large homely house and offers care and support to people with learning disabilities.

All residents have their own bedrooms. Two are on the ground floor and five bedrooms are on the first floor.

There is one shower room on the ground floor a bathroom and toilet. There are two bathrooms on the first floor one of which has a walk-in bath/shower.

Communal facilities include a large lounge/dining room, kitchen and separate utility room. The office is an situated on the ground floor with activities room, a smoking room and a sensory room.

Staffing

All staff are carefully selected and prior to appointment are subjected to a DBS check, occupational health check, and a requirement of two references.

The staff team have a suitable range of experience to provide the services needed by the residents in the house..

Three staff are on duty during the day and at night there is a sleep-in staff member and a waking night staff member

We work with the community learning disability team accessing psychiatric, general practitioners, nursing, speech therapy, physiotherapy, chiropody, dentistry, opticians etc.

Activities

These include day centre services, church, home based activities e.g. shopping, domestic and social skills, clubs and drop-in centres, art and drama. Equipment is provided within the home

The staff at Westlands support links with families and friends of residents, encouraging their invitation for visits and for meals.

Testimonials

'We regard the care offered by Westlands to be top quality. The well being and happiness of the residents is top of the carers priority list’. GP

I think the service users have great control over their lives and activities. I am sincerely delighted with the service at Westlands.’'. Parent

‘The staff treat the clients with kindness and respect, i am always made to feel welcome’Visitor

 

Registration summary

Managers: Dave Craig Salisbury
Registration Date: 21 January 2011
Last CQC inspection: 10 April 2018
Local Authority: Surrey
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Learning disabilities
Number of beds: 7

Care home group

Whitmore Vale Housing Association Limited

CQC Rating for Westlands

Where this care home can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 2 June 2018.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Westlands

Residential - Your Room

  • Emergency call systems:
  • Pets allowed:
  • Rooms with full en-suite bathroom:
  • Shared rooms available for couples:
  • Smoking allowed:
  • TV and telephone point in resident rooms:

A smoking room is available for residents

Residential - health and lifestyle

  • A place of worship or visiting clergy:
  • Daily activities and entertainment:
  • Internet access:
  • On-site hairdressing:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:

Residents are encouraged to go from the home and access hairdressing and other community services.  

People are supported to see their GP at the local surger.

All residents have the opportunity to worship at any of the local churches

 

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

What people are saying about Westlands

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