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West Hall

★★★★Outstanding

Location and contact details

Parvis Road, West Byfleet, KT14 6EY
01932338000

At West Hall we have created a modern, high-quality care home that is fit for the demands and expectations of the 21st century. The unique appearance and design of West Hall, a professionally qualified staff and state-of-the-art facilities creates a standard of care for older people that is dignified and personal and encourages an active, independent life.

The West Hall listed manor house has been refurbished to a high standard to provide a focus to the site and boasts a wide range of facilities, such as a hair and beauty salon, library, quiet room and both a bistro and private dining facility. All of these elements promise to enrich and vary the daily life of residents.

Residents live in small groups in three specially built residences radiating out from the manor house. Each have large individual living / bedrooms and shared living and eating areas. The aim is to have a real sense of community for residents living at West Hall by offering a wide range of social activities and encouraging independence and choice.

Respite care stays are also available at West Hall so that you can see what life is like living in this luxurious care home.

Information supplied by carehome.co.uk

Registration summary

Managers: Tracy Ann Manzi
Registration Date: 3 July 2012
Last CQC inspection: 30 June 2016
Local Authority: Surrey
Specialist care categories: Caring for adults over 65 yrs • Dementia
Number of beds: 117

Care home group

CQC Rating for West Hall

Where this care home can improve
Overall
★★★★Outstanding
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★★Outstanding
Responsive
★★★★Outstanding
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 15 October 2016.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at West Hall

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Transport available at the home:
  • Overnight visitor facilities:
  • Secure access to the building:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Recreation room:

General

  • Accepting referrals from Local Authority(s):
  • Day care:
  • Respite care:
  • Accepting new clients:
  • Accepting self-funded clients:
  • Emergency care:

Residential - Your Room

  • Smoking allowed:
  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Shared rooms available for couples:

Residential - health and lifestyle

  • Internet access:
  • On-site hairdressing:
  • A place of worship or visiting clergy:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:
  • Daily activities and entertainment:

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