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St Augustine's Care Home

★★★☆Good

Location and contact details

Simplemarsh Road, Addlestone, KT15 1QR
www.sistershospitallers.org01932842254

Our service in Surrey provides 24 hour residential care and support for 52 elderly people, including those with varying levels of dementia related illnesses. The atmosphere is relaxed and homely, and residents are encouraged and enabled to maintain independence in their daily lives for as long as they possibly can.

The home has its own Roman Catholic chapel, with daily mass and a monthly Church of England service. A team of resident nuns work as volunteer helpers to provide additional support for people who use the service.

With mainly individual rooms, St. Augustine’s offers a large well furnished, comfortable communal lounge opening directly onto vast well established secure gardens, which the residents can walk around at their leisure. Features in the garden include a sensory garden with water feature and a grotto. Ample outside seating is provided to allow residents and their visitors to enjoy the grounds when the weather permits. There is also a communal dining room and in line with the Home’s religious history the Home has its own beautiful Chapel.

Frequent visitors are actively encouraged and receive a warm welcome from Carers, Sisters and residents alike. The Home holds many functions throughout the year to which friends and families are invited, and in particular the annual summer barbeque is well attended and enjoyed by everyone involved.

Registration summary

Next manager holiday: 31 August 2018
Registration Date: 20 January 2011
Last CQC inspection: 21 February 2018
Local Authority: Surrey
Specialist care categories: Caring for adults over 65 yrs • Dementia
Number of beds: 52
Minimum weekly cost: £840
Maximum weekly cost: £960

CQC Rating for St Augustine's Care Home

Where this care home can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★☆☆Requires improvement

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 5 April 2018.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at St Augustine's Care Home

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

Our service in Surrey provides 24 hour residential care and support for 52 elderly people, including those with varying levels of dementia related illnesses. The atmosphere is relaxed and homely, and residents are encouraged and enabled to maintain independence in their daily lives for as long as they possibly can.

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Overnight visitor facilities:
  • Recreation room:
  • Secure access to the building:
  • Transport available at the home:

Residents are encouraged to bring with them their personal belongings to assist in creating a homely familiar environment in which to live.  On each floor is a kitchenette for those who are able to use it to make light snacks.  

 

Residential - health and lifestyle

  • A place of worship or visiting clergy:
  • Daily activities and entertainment:
  • Internet access:
  • On-site hairdressing:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:

The needs of our residents are regularly assessed and reviewed to ensure the care they receive is appropriate to those needs. These needs will be met by a team of committed and fully trained staff and religious sisters, supported by local GP and hospital services.

Additional needs can be met by the following support network:

• District Nurses
• Dentists
• Opticians
• Chiropodists
• Hairdresser (St Augustine’s has it’s own hairdressing room)
• Other Local Community Services

Residential - Your Room

  • Emergency call systems:
  • Pets allowed:
  • Rooms with full en-suite bathroom:
  • Shared rooms available for couples:
  • Smoking allowed:
  • TV and telephone point in resident rooms:

Home Features 
• Specialist care equipment including hoists, lifting aids, bathing equipment
• Nurse call system in all rooms
• Lifts between floors
• Chapel
• Hairdressing and exercise room
• Residents can organize for telephone lines to be installed in their rooms
• Some ensuite facilities

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