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St Heliers Hotel

★★☆☆Requires improvement

Location and contact details

25-26 Clifton Gardens, Folkestone, CT20 2EF
www.stheliersresidentialhotel.com01303254980

St Heliers is an elegant 30-bed Retirement Home in a beautiful Victorian building which is located close to the Leas and overlooks the sea. It offers large unique furnished or unfurnished ensuite rooms for long term retirement, respite care, convalescence or holidays. Residents can lead independent lives, privacy is respected and visitors are always welcome. Highly trained, experienced and caring staff are available 24-hours a day to give any help, care and assistance which may be required to maintain maximum independence and dignity. Total Care is also provided. Our chefs provide freshly prepared, home cooked meals and cater for individual diets. Meals are served in the dining or in your own room. We have easy entrance to the building via an external lift and the internal lift provides access to all floors, each of which are on one level. 

St Heliers overlooks a large private garden which residents have access to and can sit out in fine weather. We also provide an activity programme i.e armchair exercises, pampering sessions, various games and outings and visiting entertainers. We have a fully licensed bar situated in our popular Sun Lounge.

Registration summary

Managers: Annette Claire Hatton, Anna Jane Parry
Registration Date: 1 December 2010
Last CQC inspection: 20 October 2017
Local Authority: Kent
Specialist care categories: Caring for adults over 65 yrs
Number of beds: 30

CQC Rating for St Heliers Hotel

Where this care home can improve
Overall
★★☆☆Requires improvement
Safe
★★☆☆Requires improvement
Effective
★★☆☆Requires improvement
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★☆☆Requires improvement

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 8 March 2018.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

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