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Belong Crewe Care Village

★★★★Outstanding

Location and contact details

Brookhouse Drive, Crewe, CW2 6NA
www.clsgroup.org.uk01270561200

Belong Crewe is a purpose built complex that provides modern accommodation for people who require nursing or personal care and is registered to care for up to 67 older people. The village is located in a residential area of Crewe and local amenities such as a medical centre, chemist, bus stop and shop are within a short walking distance. There are six separate households, each able to accommodate 10 or 12 people who require differing levels of care, support and treatment.

Registration summary

Managers: Peter Norman
Registration Date: 28 February 2011
Last CQC inspection: 27 July 2017
Local Authority: Cheshire East
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Dementia • Mental health conditions • Physical disabilities • Sensory impairment
Number of beds: 67

Care home group

Belong Limited

CQC Rating for Belong Crewe Care Village

Where this care home can improve
Overall
★★★★Outstanding
Safe
★★★☆Good
Effective
★★★★Outstanding
Caring
★★★★Outstanding
Responsive
★★★★Outstanding
Well-led
★★★★Outstanding

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 14 November 2017.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Belong Crewe Care Village

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Transport available at the home:
  • Overnight visitor facilities:
  • Secure access to the building:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Recreation room:

Household residents enjoy secure access to the outdoors (patio or large balcony space) and to an open plan lounge-kitchen-dining area. Open plan layouts ensure easy orientation and independence, and meals are freshly cooked in the kitchen, providing appetising smells and a real 'heart' of the home.
Beyond the households, there is a vibrant village centre with a range of facilities, providing space to relax with family, join in events and enjoy wider interaction with the public.

Picture relating to Residential - Shared Spaces

Care at home - Personal

  • Companionship:
  • Hourly visiting care:
  • Live in care workers:
  • Mobility support at home:
  • Personal and intimate care:
  • Mobility support outside the home:

Belong operates a registered domiciliary care service for people living in their own homes under our Belong at Home brand. The team provide a bespoke and flexible service. Key features are: expertise in supporting people with dementia, reliable and punctual visits working round customer routines, help with general domestic chores, help to go out and attend appointments or pursue recreational interests, consistent support team and a ‘nothing is too much trouble’ approach.

Picture relating to Care at home - Personal

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Day care:
  • Respite care:
  • Accepting self-funded clients:
  • Emergency care:

Belong Crewe has six households, each with 11 spacious suites where 24 hour care is provided, including nursing care and support for people with dementia.


Respite and short term care is provided subject to availability.


A day care service is provided taking advantage of village centre facilities under the Belong 'Experience Days' brand. These are facilitated by trained support personnel.

Picture relating to General

Residential - Your Room

  • Smoking allowed:
  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Shared rooms available for couples:

Belong villages are modern purpose-built buildings and all rooms are spacious suites with en-suite bathrooms. There is secure access to each household with fobs for residents and staff only. The village centre is open to the public. There are break-out lounges and a guest suite for visitors in the main village centre. 


Households are staffed 24/7. There are also 27 independent living apartments with a 24 hour emergency response system.

Picture relating to Residential - Your Room

Accessibility

The village is wheelchair accessible throughout and we have worked with the RNIB to attain the 'Visibly Better' mark. Our brochure is available in braille and large format upon request.

Picture relating to Accessibility

Residential - health and lifestyle

  • Internet access:
  • On-site hairdressing:
  • A place of worship or visiting clergy:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:
  • Daily activities and entertainment:

Care at home - practical

  • Cooking:
  • Domestic cleaning:
  • Hairdressing:
  • Household administration:
  • Help arrange a meals at home service:

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