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Enhanced Elderly Care Service - Byker Hall Care Home

★★★☆Good

Location and contact details

Allendale Road, Newcastle Upon Tyne, NE6 2SB
info@enhancedcare.co.uk01912240588

Byker Hall is a luxury, purpose built ResidentialNursing and Dementia care home located on Allendale Road, Byker.  It is sited just 300m from the Byker Metro Station and the main Shields Rd Shopping Centre, in the East Newcastle area.

Byker Hall is a family owned and managed by three generations of the same family who feel a very personal involvement with the quality of life enjoyed by all of the residents.

Recent redevelopment has now been completed transforming the look and the existing facilities to make Byker Hall the most luxurious and prestigious Care Home in East Newcastle area.

Established amongst the best care homes in the Newcastle, Tyne and Wear area, Byker Hall has consistently received excellent reviews for its quality of care and the friendliness of the staff.

 

Registration summary

Managers: Dawn Heppell-Marshall
Registration Date: 27 February 2014
Last CQC inspection: 25 August 2017
Local Authority: Newcastle upon Tyne
Specialist care categories: Caring for adults over 65 yrs • Dementia • Physical disabilities • Sensory impairment
Number of beds: 95

Care home group

Enhanced Elderly Care Limited

CQC Rating for Enhanced Elderly Care Service - Byker Hall Care Home

Where this care home can improve
Overall
★★★☆Good
Safe
★★☆☆Requires improvement
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 3 November 2017.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Enhanced Elderly Care Service - Byker Hall Care Home

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

Byker Hall Care Home is very proud of the high standard of accommodation we offer to our residents here in Newcastle and every attempt has been made to create a home from home atmosphere providing the best possible care that we can.

 

Picture relating to General

Residential - Your Room

  • Emergency call systems:
  • Pets allowed:
  • Rooms with full en-suite bathroom:
  • Shared rooms available for couples:
  • Smoking allowed:
  • TV and telephone point in resident rooms:

A resident’s bedroom is respected as ‘their own front door'. The comfortable single rooms provide en-suite facilities and we can also cater for couples or anyone who prefers to share a room with a companion.

All rooms are pleasantly light and airy and are comfortably furnished with facilities of a very high standard.

 

Picture relating to Residential - Your Room

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Overnight visitor facilities:
  • Recreation room:
  • Secure access to the building:
  • Transport available at the home:

As well as the larger lounges and dining areas we have been careful to provide a number of smaller areas so that our residents can spend their time where they feel most comfortable. Some areas are equipped with TV and games while other areas are more quiet and peaceful.

 

 

Residential - health and lifestyle

  • A place of worship or visiting clergy:
  • Daily activities and entertainment:
  • Internet access:
  • On-site hairdressing:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:

We offer a range of daily activities. All activities are based on the interests, desires and wishes of our residents.  All of our activities come at no cost to the resident.

We arrange light exercise sessions, hobbies and handicrafts, visits from local musicians as well as a variety of day trips such as a visit to the seaside, shopping trips to Newcastle and the Metro Centre, as well as visits to the cinema and theatre.  Everything is arranged by us, including the transport. 

 

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