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Armstrong House


Location and contact details

110 Lobley Hill Road, Bensham, Gateshead, NE8 4YG

Our friendly, compassionate team provides a very high standard of personalised residential and nursing care for older people. Residents are at the centre of everything we do and we aim to help every individual to achieve as much independence as possible. We give relatives peace of mind from knowing that their loved ones feel happy, relaxed and safe in a homely, comfortable and secure environment.

We spend lots of time getting to know each individual and finding out about their life and interests, so that we can organise activities they'd like to take part in. We involve residents in all aspects of their care and encourage them to make their own decisions, so that they feel valued and in control of their own lives.

Registration summary

Managers: Shirley Marie Summerbell
Registration Date: 19 October 2011
Last CQC inspection: 7 December 2016
Local Authority: Gateshead
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Dementia • Learning disabilities • Mental health conditions • Physical disabilities
Number of beds: 71

CQC Rating for Armstrong House

Where this care home can improve

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 30 December 2016.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Armstrong House

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Overnight visitor facilities:
  • Secure access to the building:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Recreation room:
  • Transport available at the home:

Residential - Your Room

  • Smoking allowed:
  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Shared rooms available for couples:


  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

Residential - health and lifestyle

  • Internet access:
  • On-site hairdressing:
  • A place of worship or visiting clergy:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:
  • Daily activities and entertainment:

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