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Charlotte House


Location and contact details

Snowy Fielder Waye, Isleworth, TW7 6AE

Charlotte House is a modern, purpose-built care home in Isleworth in Middlesex, set close to West Middlesex University Hospital and the River Thames. We provide specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia, and we also offer compassionate end of life care.

Our friendly and highly skilled team offers each resident one-to-one care in a relaxed, homely atmosphere. We have a great deal of experience in supporting individuals who have complex care needs arising from advanced dementia.

Registration summary

Managers: Zoe Maria Smith
Registration Date: 11 January 2011
Last CQC inspection: 24 April 2018
Local Authority: Hounslow
Specialist care categories: Caring for adults over 65 yrs • Dementia • Learning disabilities • Mental health conditions • Physical disabilities
Number of beds: 60

CQC Rating for Charlotte House

Where this care home can improve

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 16 May 2018.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Charlotte House

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Overnight visitor facilities:
  • Secure access to the building:
  • Transport available at the home:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Recreation room:


  • Accepting referrals from Local Authority(s):
  • Day care:
  • Respite care:
  • Accepting new clients:
  • Accepting self-funded clients:
  • Emergency care:

Residential - Your Room

  • Smoking allowed:
  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Shared rooms available for couples:

Residential - health and lifestyle

  • Internet access:
  • On-site hairdressing:
  • A place of worship or visiting clergy:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:
  • Daily activities and entertainment:

What people are saying about Charlotte House

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Whitefarm Lodge is a modern and welcoming purpose-designed care home in Whitton, a quiet village neighbourhood close to Twickenham in Middlesex. We provide personalised residential care for older people and specialist nursing care for individuals with Alzheimer’s or other forms of demen...
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