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16 Balnacraig Avenue (The Leaves)

★★★☆Good

Location and contact details

Neasden, London, NW10 1TH
www.voyagecare.com02084508906

16 Balnacraig Avenue provides support for seven people who have learning disabilities, physical disabilities and other associated needs.

We provide person centred support based on the needs, interests and wishes of the people we support.

All staff receive training tailored to the needs and preferred communication methods of the people they support.

We make good use of local facilities and can support people to access college courses and work placements if they wish.

The service has seven bedrooms.  The service is accessible for wheelchair users.

Registration summary

Managers: Nakamwi Mulunga
Registration Date: 20 December 2010
Last CQC inspection: 23 June 2017
Local Authority: Brent
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Learning disabilities • Physical disabilities
Number of beds: 7

Care home group

CQC Rating for 16 Balnacraig Avenue (The Leaves)

Where this care home can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 3 August 2017.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at 16 Balnacraig Avenue (The Leaves)

Residential - Shared Spaces

  • Access to kitchen facilities:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Overnight visitor facilities:
  • Recreation room:
  • Secure access to the building:
  • Transport available at the home:

Care at home - Personal

  • Companionship:
  • Hourly visiting care:
  • Live in care workers:
  • Mobility support at home:
  • Mobility support outside the home:
  • Personal and intimate care:

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

Residential - Your Room

  • Smoking allowed:
  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Shared rooms available for couples:

Residential - health and lifestyle

  • A place of worship or visiting clergy:
  • Daily activities and entertainment:
  • Internet access:
  • On-site hairdressing:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:

Each person will be supported to plan a range of activities tailored to their interests and goals.

Care at home - practical

  • Cooking:
  • Domestic cleaning:
  • Hairdressing:
  • Help arrange a meals at home service:
  • Household administration:

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