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Furze Hill House

★★★☆Good

Location and contact details

73 Happisburgh Road, North Walsham, NR28 9HD
www.salvationarmy.org.uk01692502702

Furze Hill House was opened in November 2007 as a purpose built Home for 40 older people. Most of our residents are from the local area and many continue to remain in touch with families, friends and the local community. It is located on the outskirts of the lovely and historical North Norfolk market town of North Walsham.

Our mission is to provide care in a safe, secure and homely environment. We aim to give quality care in a purpose built Home, so that an individual’s physical, emotional and spiritual needs are met. We will give support to each resident whilst also encouraging their independence.

The ethos of our home is Christian and this is enhanced by having a Chaplain

(ordained minister) as part of our team.

Special attention is paid to the needs of people with dementia. Staff do all they can to help residents with dementia hold on to their cherished memories.

We encourage residents to acquire new skills and interests as this will give a sense of purpose and quality of life, so as to maintain mental, physical and spiritual health and well being.

In our care home we have our pleasant gardens, patios, sitting areas and an ‘all weather’ gazebo are surrounded by woodlands. We have some raised beds where residents can grow vegetables.

The Home employs an Activities Co-ordinator who compiles a programme of weekly activities. These include board games, puzzles, crafts, skittles, film shows, reminiscence, quizzes and gardening. Daily activities are posted on the Home’s notice board. Residents are invited to be involved in what they want to do with their activity time. The Home has a hairdressing salon in the ‘Village Square’ and a visiting hairdresser provides a regular service.

Throughout the year there is a regular programme of visiting choirs, musicians, speakers and entertainment.

Registration summary

Managers: Eleanor Rosemary Cant, Jodie Louise Hemmings
Registration Date: 24 January 2011
Last CQC inspection: 23 November 2017
Local Authority: Norfolk
Specialist care categories: Caring for adults over 65 yrs • Dementia
Number of beds: 40

CQC Rating for Furze Hill House

Where this care home can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 5 January 2018.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Services offered at Furze Hill House

Residential - Shared Spaces

  • Transport available at the home:
  • Overnight visitor facilities:
  • Secure access to the building:
  • Access to kitchen facilities:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Recreation room:

General

  • Accepting referrals from Local Authority(s):
  • Day care:
  • Respite care:
  • Accepting new clients:
  • Accepting self-funded clients:
  • Emergency care:

Residential - Your Room

  • Emergency call systems:
  • Rooms with full en-suite bathroom:
  • Pets allowed:
  • TV and telephone point in resident rooms:
  • Smoking allowed:
  • Shared rooms available for couples:

Residential - health and lifestyle

  • Internet access:
  • On-site hairdressing:
  • A place of worship or visiting clergy:
  • Residents may retain own GP:
  • Scheduled GP rounds:
  • Special diets:
  • Daily activities and entertainment:

What people are saying about Furze Hill House

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