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Bentley House

★★★☆Good

Location and contact details

Bentley House, Pegs Lane, Hertford, SG13 8EG
clmsatbentley@signaturesl.co.uk01992515600

Bentley House opened in January 2015. The team at Bentley House offers a warm welcome to all and is a care home like no other in the area. The Home is purpose built and offers exceptional accommodation, which is affordable but of a very high standard.

A typical one bedroom suite offers a bedroom and separate lounge and kitchen with a full en-suite wet room and is unique as it offers double the space of most care homes and is ideal for those wanting extra room or couples who want to stay together. They also have smaller studios for those who prefer something more cosy. Their rooms come unfurnished allowing residents to bring those special pieces of their home with them, something they find helps the settling in process significantly.

Life at Bentley House is all about making it feel like home. They have not one but two outstanding restaurants, the menu being dictated by current residents. They have a cinema which is in constant use and quite often by visiting grandchildren. They have a large activities team who provide trips out, visiting speakers, one to ones and activities which are again chosen by the resident committee.

Although Bentley House has outstanding facilities, the Home is all about the care it provides. Residents range from those who are relatively independent and still drive, to those who require respite, full nursing, dementia or end of life care and they pride themselves on providing discreet support in a place which is not institutional but as much like home as they can make it. Professionals believe it is how they care that sets them apart from other homes, Dignity, Encouraging Independence, Involving family and friends, are part of the fabric of the home and they hope that these values are echoed in the recommendations received.

Information supplied by carehome.co.uk

Registration summary

Managers: Andrew Mark Stoner
Registration Date: 26 January 2015
Last CQC inspection: 19 September 2017
Local Authority: Hertfordshire
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Dementia • Physical disabilities
Number of beds: 90

CQC Rating for Bentley House

Where this care home can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care home, which was published on 12 October 2017.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

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